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CONTENT

The 3-day RAID course is a comprehensive approach which aims to teach staff a philosophy and practice not only to deal with challenging behaviour when it occurs, but also to prevent it by tackling it at source. We aim for professionals to feel pleased to know where they are going and what they are doing, and for clients to delight in a relentlessly positive and empowering approach.

Tel:  0116 2555 963 (UK) or 01-234 2529 (Eire)  
 
 
 

COURSE AGENDA:
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•  An overview of the RAID approach: the philosophy.

•  How to reinforce. Why do some 'reinforcers' fail to reinforce? When a person says they have
  'tried everything' with a person, what powerful category of reinforcers have they often failed to try?
  How some people actually discourage behaviour when they think they are reinforcing it.

•  Why do most people place too much emphasis on 'consistency'?

•  Asking 'green' questions not 'red' ones. What is wrong with this question: What should we do when
  John can't sleep at night and so comes out of his room and starts smashing things up and assaults
  staff when they try to stop him?' What question should we ask?

•  What is meant by 'invisible appropriate behaviour'? How do we recognise this and, by doing so,
  counter extreme behaviour?

•  Defining behaviour that is contradictory to the individual's extreme behaviour and working to
  develop that.

•  Why working on an individual's problems results in exaggerating these problems, and what we do
  instead?

•  What are 'Higher-Order' personality characteristics and how should we reinforce them?

•  Why is this statement probably untrue and how should we capitalise on the real truth of the situation:
  'We find that whenever Sue harms herself she's had an argument with her boyfriend just before; every
  time they have an argument, she harms herself.'?

•  More PAID than RAID. Some people exhibit very little appropriate behaviour; what should we do then?

•  What is Constructive Criticism - how is it different from standard criticism, and why do people respond
  differently to it?

•  Rules and 'boundaries' are important, vital even - in fact they go some way to describing the 'A' of
  the acronym.

•  How do we utilise them constructively, positively, to the benefit of the people we work with and care for,
  and those around them?

•  Punishment and Sanctions. Even the most powerful positive approach to extreme behaviour needs to
  make sense of sanctions.

•  Addressing Issues. When to and how to.

•  Feedback. What it is and how to utilise its power.

•  Deeply RAIDing. Those we work with can tell whether we are genuine in what we do, or whether it's
  simply a 'technique'.

•  Why proper consideration of the person's future is vital in almost every case.

•  How to do it effectively.

And more.




What this RAID Course will do for you:
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•  You will have a clear philosophy on how to view extreme behaviour. A philosophy which allows you to
  intervene positively and effectively to minimise its occurrence.

•  You will see how that philosophy applies not just in your work, but in your private life too. After all, it is
  philosophy, not just a technique.

•  You will gain a clearer perspective on what you already do, seeing more clearly why some actions you
  take work, and others don't.

•  You will see that it is a positive, clear and effective approach to working with extreme behaviour.

•  You will be better at reinforcing others and be more aware of the positive actions and traits they
  display.

•  You will know why consideration of the future is so important in general, and especially in this area.

•  You will be able to ask constructive questions, which have answers which nurture and develop people
  rather than focusing on 'problems'.




Course Highlights:
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•  A clear, positive philosophy and technique for working effectively with people who display extreme
  behaviour.

•  Provides interventions with a clear sense of purpose.

•  Shows how reinforcing key aspects of a client's behaviour can stop extreme behaviours.

•  Demonstrates how to reinforce behaviour effectively. How to make social reinforcement work. How to
  design formalised yet friendly reinforcement systems. Avoiding reinforcing 'traps'.

•  Knowing the two key types of appropriate behaviour, and how to spot them.

•  Why we are best to play down disruptive behaviour. Why punishment usually doesn't work.

•  How to avoid people 'pushing against us' when we try to influence them and how to guide their
  behaviour for the better.

•  How good 'boundaries' for behaviour are productive and energising while bad ones are short-cuts to
  endless trouble. What makes the difference between good and bad.

•  What to do when clients exhibit so many extreme behaviours that it is difficult to know where to start.

•  What to do when it seems that some sort of punishments are unavoidable.

•  How to avoid clients 'manipulating' staff.


   
 
 
 

"I have been working in the health service for nearly ten years and this has been the most interesting course I have been on, and I have been on many courses."

Social worker


"The course is extremely useful and the most uplifting that I have undertaken. It refocuses you but in a very positive way. I am really looking forward to putting RAID into practice and to see the benefits of using this model."
 
Social Worker
 

"This has been a good course. It has highlighted that I am already positive and forward thinking with the clients but gives ideas and solutions for clients that are difficult. I particularly like the future, good RAIDing and ratcheting ideas. I would love to go on more courses to use with clients."
 
Nicola Genovese, Staff Nurse


"This course was one of the most relaxed and informative courses I’ve been on. I will make a determined effort to implement it at work. It enables me to see my role with patients more positively. It would be absolutely essential that every professional benefit from this course. Many thanks."
 
George Guiste, Senior Staff Nurse

 
"The course gave me the back up or assurance that what we do as a team is on the right track. It is nice to have a model which almost gives you ongoing permission to continue what you are already doing. I have also learnt many new ideas and approaches which will be easy to apply. It has also given me a broader positive outlook at nursing a patient – helping me look at the green not just the red. Course tutor was very good, giving us some other approaches/ideas for thought. Very well worth attending and a benefit for all. Thanks."
 
Shaun French, Senior Staff Nurse
 

"What a fantastic approach! The 3 days were full of ‘workable’ approached that can be put into practice immediately. It has given me a great confidence to work with people who in the past I found too ‘red’ to cope with. It will be such a positive challenge to go to work every day. The tutor’s approach was exceptional, a true professional with a great sense of humour and personality."
 
Margaret Sheeham, Senior Nurse (Psychiatry)